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FAQ

Everything you need to know to make the best framing decision.

General

  • How do I know what size frame I need?

    It depends on the size of the jersey and how you want it to be displayed.  For example if you want the arms out to the sides, the frame will need to be wider than if the sleeves are folded in.  To measure, lay out the jersey as you want it displayed and measure how wide and high it is, allowing at least 25mm space around the top, bottom and sides. The inside useable space of the frames are: Small size frame - 560mm wide x 510mm high; Medium size frame - 560mm wide x 780mm high; Large size frame - 660mm wide x 870mm high.

  • Can I order a custom frame?

    Absolutely. We specialise in hand crafted sports frames and have the experience and expertise to guide you in selecting the right frame for you. We offer a fully customised service to meet your specific needs. We can make any size frame, along with a different colour, width and thickness of the frame moulding. If you have other frames that you would like us to match, that's also no problem, get in touch and we can discuss your requirements. We can also include any memorabilia you want displayed such as photos, game ticket stubs, programs, certificates, caps/hats and medals. We don't just frame sports jerseys, we also frame sports equipment such as boxing gloves, cricket bats, baseballs, cricket balls, as well as other clothes like basketball singlets and sports jackets. Just give us a call and we'll be happy to help you over the phone, or over email, in crafting your custom frame.

  • Can I specify the layout of my jersey?

    You sure can. If you have a vision of how you want your jersey displayed, we can work with you to bring that vision to life. Our years of experience custom framing  sports jersey frames allow us to offer you expert guidance in creating the right solution for your needs.

  • Can I choose a different colour frame background?

    Yes. We normally use a white background as standard in our frames but you are welcome to choose a different colour. Call us to discuss your needs.

  • Will my jersey get damaged?

    You can be rest assured, your jersey is in safe hands. We take the utmost care of your jersey and precious memorabilia as if it were our own.  Your jersey will not be cut or altered during the process of creating a custom foam insert, or during pinning or mounting of it. Some materials maybe prone to seeing marks when pins have been placed, if it were to ever been taken out of the frame.

  • Do you offer bulk order discounts?

    We're committed to offering our customers quality frames at the best price, first time. We pass on our wholesale bulk purchase discounts to our customers which are already reflected in our prices. This is why you won't see our frames go "on sale". If you shop around, you will be assured that our prices are extremely competitive.

Shipping

  • How long does framing and delivery take?

    Most frames are completed and delivered within approximately 14 days. If you need yours by a specific date let us know as we can usually work to your deadline.  You will receive an email with a tracking number as soon as it has been dispatched. The courier will take approximately 1-3 working days within New Zealand.

  • What are your shipping costs?

    Price per frame:
    Auckland $15
    North Island $25
    South Island $32
    * Add $6 for NZ Rural address
    Australia $90

  • When do I send you my jersey?

    Once you have received your order confirmation email from us you can post or deliver your jersey and any memorabilia to our showroom for framing. We will email you to let you know your jersey has safely arrived for framing.
    PO Box 200108, Papatoetoe Central, AKL 2156
. Call us for our physical address. Jersey drop offs Monday - Thursday, 9.30am - 2.30pm. Contact us for showroom address.

Payment

  • What payment methods do you accept?

    We offer three ways to pay; Credit card, Bank deposit and AfterPay. We accept major credit cards Mastercard and Visa which are processed using secure payment gateway Stripe, through our secure online website. If you would like to pay using internet banking or Afterpay, please call us to arrange this option before submitting your frame order online.

“It was an absolute pleasure organising the framing of my Dad's Warriors jersey.
I had to organise it in such a short time and Amy and Onosai went over and above to accommodate me.
Highly recommend NZ Sports Frames for a professional, helpful and friendly service!!!”

Michelle - NZ

"We have used NZ Sports Frames for a number of years both privately and for our local Howick Pakuranga Cricket Club. Amy has always been outstanding to deal with and has organised framing of all sorts, from player shirts to boxing gloves.”

Nicki G.

“The Grammar TEC Rugby Club have used NZ Sports Frames Ltd for all of its jersey framing requirements for a number of season's now and have always found the workmanship to be of a very high quality and a pleasure to work with.”

Shane V.

“Great value for money! I had 4 jerseys framed with plaques and one repair to an existing. I asked for a very quick turnaround and they did it. Thanks guys, impressed!"

Robert C.